Property Management
Originally built for a co-living operator managing 150+ rooms across Sydney, Melbourne, and Brisbane. Now available for any property manager tired of paying per door.
Challenge
PropertyMe charges $2-5 per door per month. Console is outdated. Property Tree is clunky. You're paying thousands a year for software that still can't handle half your workflows — and every time your portfolio grows, so does your software bill. We built a platform specifically for Australian property managers who are tired of the per-door gouge.
Features
Property & room management
Manage entire buildings, individual units, or shared rooms from a single dashboard
Track amenities, facilities, furnishing status, and condition for every property and room
Photo galleries with before/after comparisons for maintenance and inspections
Property-level and room-level notes, documents, and compliance records
Multi-city, multi-portfolio support — manage properties across different cities and ownership structures
Online booking & reservation engine
Public-facing property search and booking system for prospective tenants
Filter by city, suburb, price range, room type, amenities, and availability dates
Integrated availability calendar showing real-time vacancy status
Mobile-responsive booking pages that look like your brand, not a generic listing site
Lead capture forms for enquiries that don't convert to immediate bookings
Tenant application & screening
Online application portal with customisable forms per property type
Reference checks, employment verification, and ID validation workflows
Application scoring and comparison tools for multiple applicants
Automated approval or rejection notifications with configurable criteria
Background check integration for high-value or corporate tenancies
Lease & contract management
Digital lease creation with e-signature support — no printing, scanning, or posting
Renewal tracking with automated reminders before expiry
Rent review scheduling with CPI or custom increase calculations
Bond management and lodgement tracking
Break-lease workflows with fee calculations and notice period enforcement
Contract template library — create once, reuse across your portfolio
Maintenance & ticketing system
Tenant-facing portal for submitting maintenance requests with photo uploads and descriptions
Auto-assign to preferred vendors based on issue type and property location
SLA tracking — set response and resolution targets per issue priority
Status updates pushed to tenants so they know their request is being handled
Maintenance history per property and room for long-term asset management
Financial operations
Invoice generation for rent, utilities, and ad-hoc charges
Expense tracking categorised by property, room, and expense type
Trust account reconciliation with detailed transaction history
Owner statements generated automatically — monthly, quarterly, or custom
Full Xero integration with two-way sync for invoices, payments, and chart of accounts
Commission and management fee calculations applied automatically
Automated rent collection
Direct debit setup for tenants with automatic payment processing
Automated reminders before due dates and escalating notices for overdue payments
Arrears tracking dashboard — see who's paid, who's late, and who needs a call
Payment plan management for tenants experiencing hardship
Real-time reconciliation so your books are always up to date
Communication automation
Email and SMS templates triggered by booking events, lease milestones, payment due dates, and inspection schedules
Drip campaigns for vacant properties — automatic follow-ups to enquiry leads
Broadcast messaging to all tenants in a building for general notices
Configurable workflows — set up once, let the system handle the rest
Communication logs attached to tenant and property records for audit trails
Inspection management
Structured incident forms with NDIS reportable incident classification
Mobile inspection app — capture photos, record notes, and flag issues on-site
Auto-generated branded inspection reports for owners — professional PDF output
Issue tracking from inspection to resolution with accountability trails
Historical inspection records for compliance and dispute resolution
Vendor & expense management
Preferred vendor directory with trade categories, rates, and performance ratings
Quote comparison tools for major works — collect and compare multiple vendor quotes
Purchase order workflows with approval chains
Expense reconciliation against properties, rooms, and budgets
Vendor payment tracking and statement generation
AI-powered occupancy optimisation
Dynamic pricing suggestions based on seasonal demand, local market data, and vacancy trends
Revenue forecasting per property and portfolio based on current occupancy patterns
Vacancy risk alerts — flag tenants likely to leave based on lease end dates and engagement signals
Recommended listing price adjustments to minimise vacancy periods
Owner portal
Property owners log in to see performance dashboards, financial statements, and maintenance updates
Download statements, invoices, and inspection reports without calling your office
Approve or decline major maintenance expenditure through the portal
Real-time occupancy and revenue visibility across their properties
Reporting & analytics
Occupancy rates, revenue per room, average tenancy length, and vacancy days
Expense breakdowns by category, property, and vendor
Maintenance response times and resolution rates
Tenant satisfaction tracking with feedback collection
Custom report builder with date ranges, filters, and exportable CSV/PDF outputs
Portfolio-level dashboards for multi-property operators
AI-powered care insights
Pattern detection across progress notes to flag behavioural changes, declining engagement, or emerging risks
Automated suggestions for goal adjustments based on observed progress
Highlight participant improvements for inclusion in plan review evidence
Predictive alerts when service patterns indicate potential plan underspend or overspend
Governance & audit framework
Digital evidence collection mapped to NDIS Practice Standards
Policy acknowledgement tracking — know who's read what and when
Compliance controls with configurable rules and automated enforcement
Audit-ready reporting that gives you confidence before the Commission walks in
Cuebites Launchpad
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Pre-built platforms from real client work, customised to your business in weeks.
The power of custom software without starting from zero.
All products include full customisation, your branding, and flat-rate pricing. You own it.
