Property Management
Modern Property Management Without the Per-Door Pricing
Originally built for a co-living operator managing 150+ rooms across Sydney, Melbourne, and Brisbane. Now available for any property manager tired of paying per door.
Challenge
PropertyMe charges $2–5 per door per month. Console is outdated. Property Tree is clunky. You're paying thousands a year for software that still can't handle half your workflows. And every time your portfolio grows, so does your software bill. We built a platform specifically for Australian property managers who are tired of the per-door gouge.
Features
Here's what's included
Property & room management
- Manage entire buildings, individual units, or shared rooms from a single dashboard
- Track amenities, facilities, furnishing status, and condition for every property and room
- Photo galleries with before/after comparisons for maintenance and inspections
- Property-level and room-level notes, documents, and compliance records
- Multi-city, multi-portfolio support: manage properties across different cities and ownership structures
Online booking & reservation engine
- Public-facing property search and booking system for prospective tenants
- Filter by city, suburb, price range, room type, amenities, and availability dates
- Integrated availability calendar showing real-time vacancy status
- Mobile-responsive booking pages that look like your brand, not a generic listing site
- Lead capture forms for enquiries that don't convert to immediate bookings
Tenant application & screening
- Online application portal with customisable forms per property type
- Reference checks, employment verification, and ID validation workflows
- Application scoring and comparison tools for multiple applicants
- Automated approval or rejection notifications with configurable criteria
- Background check integration for high-value or corporate tenancies
Lease & contract management
- Digital lease creation with e-signature support (no printing, scanning, or posting)
- Renewal tracking with automated reminders before expiry
- Rent review scheduling with CPI or custom increase calculations
- Bond management and lodgement tracking
- Break-lease workflows with fee calculations and notice period enforcement
- Contract template library: create once, reuse across your portfolio
Maintenance & ticketing system
- Tenant-facing portal for submitting maintenance requests with photo uploads and descriptions
- Auto-assign to preferred vendors based on issue type and property location
- SLA tracking: set response and resolution targets per issue priority
- Status updates pushed to tenants so they know their request is being handled
- Maintenance history per property and room for long-term asset management
Financial operations
- Invoice generation for rent, utilities, and ad-hoc charges
- Expense tracking categorised by property, room, and expense type
- Trust account reconciliation with detailed transaction history
- Owner statements generated automatically (monthly, quarterly, or custom)
- Full Xero integration with two-way sync for invoices, payments, and chart of accounts
- Commission and management fee calculations applied automatically
Automated rent collection
- Direct debit setup for tenants with automatic payment processing
- Automated reminders before due dates and escalating notices for overdue payments
- Arrears tracking dashboard: see who's paid, who's late, and who needs a call
- Payment plan management for tenants experiencing hardship
- Real-time reconciliation so your books are always up to date
Communication automation
- Email and SMS templates triggered by booking events, lease milestones, payment due dates, and inspection schedules
- Drip campaigns for vacant properties: automatic follow-ups to enquiry leads
- Broadcast messaging to all tenants in a building for general notices
- Configurable workflows: set up once, let the system handle the rest
- Communication logs attached to tenant and property records for audit trails
Inspection management
- Mobile inspection app: capture photos, record notes, and flag issues on-site
- Auto-generated branded inspection reports for owners (professional PDF output)
- Issue tracking from inspection to resolution with accountability trails
- Historical inspection records for compliance and dispute resolution
Vendor & expense management
- Preferred vendor directory with trade categories, rates, and performance ratings
- Quote comparison tools for major works: collect and compare multiple vendor quotes
- Purchase order workflows with approval chains
- Expense reconciliation against properties, rooms, and budgets
- Vendor payment tracking and statement generation
AI-powered occupancy optimisation
- Dynamic pricing suggestions based on seasonal demand, local market data, and vacancy trends
- Revenue forecasting per property and portfolio based on current occupancy patterns
- Vacancy risk alerts: flag tenants likely to leave based on lease end dates and engagement signals
- Recommended listing price adjustments to minimise vacancy periods
Owner portal
- Property owners log in to see performance dashboards, financial statements, and maintenance updates
- Download statements, invoices, and inspection reports without calling your office
- Approve or decline major maintenance expenditure through the portal
- Real-time occupancy and revenue visibility across their properties
Reporting & analytics
- Occupancy rates, revenue per room, average tenancy length, and vacancy days
- Expense breakdowns by category, property, and vendor
- Maintenance response times and resolution rates
- Tenant satisfaction tracking with feedback collection
- Custom report builder with date ranges, filters, and exportable CSV/PDF outputs
- Portfolio-level dashboards for multi-property operators
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