Sydney Disability Support & MCS
Replaced a $90k SaaS stack with one NDIS platform for two providers
Retired ShiftCare, spreadsheets, and paper forms for one platform covering participants, rostering, compliance, invoicing, and AI care insights.
Web & App Development in Sydney: We Build the Software Your Business Actually Needs.
Custom web applications, mobile apps, and business platforms. Designed around your workflows, integrated with your systems, and built to scale. No per-user fees. No lock-in. You own everything.
- 50+ Projects Delivered
- 100% On-Time, On-Budget
- Government-Grade Security
Fantastic service, always responsive and the work was on time.
Honest people, great communication, solid results.
Cuebites = reliable, fast, and creative. Highly recommend.
Trusted by businesses across Australia
The problem we solve
Your Business Is Unique.
Your Software Should Be Too.
Running a Growing Business on Spreadsheets
Rosters in Excel. Quotes in Word. Customer info scattered across inboxes and sticky notes. It worked when you started, but now things fall through the cracks daily. You need a proper system, one that doesn't cost $50/user/month and actually matches how your team works.
Paying a Fortune for Software That Does Half the Job
You're on Jobber, ServiceM8, or Deputy. It costs a fortune and your team has workarounds for everything it can't do. You're adapting your business to the software instead of the other way around. Every new hire is another per-seat fee eating your margins.
Someone Built a System and It's Holding You Back
An offshore team or freelancer built you something. It's slow, full of bugs, impossible to update, and your staff avoid using it. You need it rebuilt properly, by people who physically sit with your team, understand your operations, and build software your people actually want to use.
What we build
Custom Software, Built Around How You Actually Work.
We don't sell templates or off-the-shelf products. Every system starts with your workflows, your data, and your team. Then we engineer the software around it.
Custom Web Applications
Full-stack web applications designed for performance, security, and scale. Customer portals, internal dashboards, booking platforms, CRM systems, admin tools. Every screen designed around how your team actually operates.
- Centralise operations into one system your team loves using
- Replace 3–5 disconnected SaaS tools with a single platform
- Real-time dashboards and one-click reporting
- Role-based access so everyone sees exactly what they need
- Customer portals
- Admin dashboards
- Booking platforms
Mobile Apps (iOS & Android)
Native and cross-platform mobile apps that your field workers, customers, and management actually want to use. Customer-facing booking apps, field worker tools, or mobile admin dashboards that let you run your business from your pocket.
- iOS and Android from one React Native codebase, or native when the project needs it
- Customer booking apps, field worker tools and mobile admin dashboards
- GPS-verified clock-ins, photos and signatures captured on site
- Offline sync for teams working where reception drops
- React Native
- Field worker apps
- iOS + Android
Business Platform & Workflow Engines
Not just apps. Entire business operating platforms. Custom workflows that mirror your exact processes: approvals, escalations, automated triggers, conditional logic. Your business rules, encoded in software.
- Automated multi-step workflows (quote → approve → schedule → invoice → payment)
- Integration with Xero, MYOB, Deputy, Employment Hero, CRM
- Custom dashboards with the exact KPIs your business tracks
- One-click exports, scheduled reports, real-time alerts
- Workflow automation
- Xero integration
- Custom dashboards
System Integrations & API Connections
Your new software doesn't exist in isolation. We connect it to every system you already use (accounting, HR, CRM, payment gateways, AI platforms, government APIs) so data flows automatically with zero double-handling.
- Bi-directional sync with Xero, MYOB, Stripe, Square, Deputy.
- Integration with AI-native platforms (OpenAI, Claude, LangChain).
- Government system integrations (myGov, ATO, NDIS portals)
- Webhook-driven automations between any platform
- API integration
- Stripe
- NDIS portals
SaaS Replacement & Custom Platforms
Tired of paying $20k–$80k+ per year in SaaS fees for software that does 60% of what you need? We build the custom version: tailored to your workflows, flat ongoing cost, no per-user pricing. You own the code and data forever.
- Eliminate per-user pricing that scales against you
- Build exactly the features you need, nothing more, nothing less
- Full data ownership and sovereignty (data stays in Australia)
- Flat-rate maintenance instead of escalating SaaS subscriptions
- SaaS replacement
- Australian hosted
- Data sovereignty
MVP & Startup Builds
Got an idea? We build a focused MVP (the core features that prove it works) so you can test with real users, get investor feedback, and validate demand before going all-in.
- Working product in 6–10 weeks
- Built with production-grade architecture (no throwaway code)
- Investor-ready demo and pitch-support materials
- Designed to scale when you're ready to grow
- From $10k–25k
- 6–10 weeks
- Investor-ready
Legacy System Modernisation
Stuck on an old system holding your business back? We modernise and rebuild, migrating your data, preserving what works, and replacing the rest with modern, maintainable software your team actually enjoys using.
- Zero-downtime migration from legacy systems
- Data preserved and cleaned during transition
- Modern UI/UX that dramatically improves adoption
- Future-proof architecture built on open-source standards
- Data migration
- Zero downtime
- Legacy rescue
The numbers make sense
Measurable ROI. Every Project.
Real projects, real numbers. Here's what happens when the right software meets the right team.
- $35k
- Average SaaS savings/yearBy replacing multiple SaaS subscriptions with one custom platform. No per-user fees. No feature-tier upsells. Same price at 5 or 500 users.
- 75%
- Reduction in admin timeCustom workflows and automation eliminate manual data entry, copy-pasting, and spreadsheet wrangling that eats 10–20 hours per week.
- 6–10 weeks
- From kickoff to liveNo 18-month death marches. Most custom platforms go live within 6–10 weeks. MVPs can be even faster.
Industries & use cases
We Build For Businesses Like Yours.
We've delivered custom software across 12+ industries. Here's what we build for businesses in your space.
NDIS & Disability Services
Participant management, rostering, shift scheduling, NDIS compliance reporting, incident tracking, service agreements, and automated billing, all in one platform replacing ServiceM8, ShiftCare, and spreadsheets.
Trades & Field Services
Job management from quote to invoice. Field worker mobile apps, GPS tracking, photo documentation, customer portals, automated invoicing, and integration with Xero/MYOB. Replace Jobber and ServiceM8 with something that actually fits.
Property & Real Estate
Tenant portals, inspection scheduling, maintenance request management, owner reporting dashboards, automated rent reconciliation. Built for property managers who are drowning in admin.
Rental & Equipment Hire
Equipment tracking, real-time availability calendars, automated invoicing, damage reporting, delivery scheduling, and customer self-service booking. Everything connected to your accounting system.
Hospitality & Food Services
Table booking, mobile ordering, loyalty programs, kitchen display systems, inventory management, staff rostering. Purpose-built for venues that need more than generic POS software.
Professional Services
Client portals, document management, time tracking, billing automation, project management, and compliance workflows. Built for consultancies, legal firms, and accounting practices.
Honest advice
Custom Isn't Always the Answer.
We'll tell you the truth. If a $30/month SaaS tool handles 90% of what you need, use it.
We'll even help you set it up. Custom makes sense when:
| Typical SaaS | Cuebites Custom | |
|---|---|---|
| Monthly cost | $1,000–$3,000/month | Flat support only, no per-user fees |
| Year 1 total | $12k–$36k | One-off build + low flat support |
| Year 3 total | $36k–$108k | Significantly less than SaaS at scale |
| Fit to your workflows | Generic (60–80%) | Built for you (100%) |
| Per-user pricing | Yes, scales against you | No, flat cost regardless |
| Data ownership | Vendor controls | You own everything |
| Customisation | Limited to their roadmap | Unlimited: it's your software |
| Exit strategy | Locked in, data export limited | Walk away with full codebase |
Not sure? That's what the consultation is for. We'll look at your situation and give you an honest recommendation, even if that means sticking with SaaS.
What clients say
Don't Just Take
Our Word For It.
The CRM they built saves me hours every week ⏳.
Henri Our new website looks amazing, thank you guys!
Kico Good service, some delays but overall very happy with the end product.
Johnny Cuebites = reliable, fast, and creative. Highly recommend.
Marcos
Honest people, great communication, solid results.
Jeevitha Very talented and enthusiastic people, had a great experience being their client.
Syed Fantastic service, always responsive and the work was on time and excellent quality
Max 10/10 experience with Cuebites.
Gilangg
Our tech stack
Built on Open Standards. No Vendor Lock-In.
Frontend
- React
- Next.js
- TypeScript
- Tailwind
Mobile
- React Native
- Flutter
- Swift
- Kotlin
Backend
- Node.js
- Python
- PostgreSQL
- Supabase
AI & ML
- OpenAI
- Claude
- LangChain
- Custom LLMs
Infrastructure
- AWS (Sydney)
- Vercel
- Docker
- CI/CD
Integrations
- Xero
- Google Maps
- Stripe
- Square
We build with open-source, industry-standard technologies. Any competent developer can maintain or extend what we build. Your software, your stack, your choice.
Why Cuebites
Why 50+ Australian Businesses
Choose Us.
We Come to Your Business
We physically come to your workplace, sit with your team, shadow their workflows, and understand your operations before writing a single line of code. Software your team actually wants to use.
No Per-User Pricing, Ever
Your software costs the same whether you have 5 users or 500. Grow without worrying about escalating software fees eating your margins. You pay as we deliver, not everything upfront.
Government-Grade Delivery
We've met the security, accessibility, and compliance standards of the Federal Circuit and Family Court of Australia. Same rigour applied to every build.
You Own Everything
Your code. Your data. Your database. Full IP ownership, no lock-in. Walk away with the complete codebase anytime. No questions asked.
We Don't Disappear After Launch
Flat-rate monthly support. Bug fixes, updates, new features, security patches, monitoring. No hourly billing surprises. Your technology partner long-term.
On Time. On Budget. Guaranteed.
Fixed scope. Fixed timeline. Fixed price, agreed before development starts. If we go over, that's on us. This isn't an estimate. It's a commitment.
Design that delivered
Design That Delivered Results.
From strategy and design to development and ongoing support: one team, no handoffs.
A full SaaS platform for invitations, RSVPs, seating, and thank-yous, with a web app for hosts and a zero-account PWA for guests.
- Confidential Migration Agency
Cut eligibility assessment from 2–4 hours to under 2 minutes with AI
An AI-driven migration platform with a 190-rule eligibility engine and Department of Home Affairs integration, cutting admin time by 65% per case.
An operations platform covering CRM, quoting, inventory, site management, delivery, and AI margin analysis, alongside a full brand refresh.
A full web and native mobile marketplace with matching, verification, and Stripe escrow, polished enough to onboard a national enterprise pilot.
- Ark Total Wealth
Replaced a $38k accounting SaaS stack for a Sydney wealth firm
A brand rebuild, custom operations platform, and purpose-built accounting package, all running on one shared client database.
A custom two-sided marketplace with SEO baked into every URL and schema decision, capturing long-tail search the incumbents leave alone.
How we work
How We Build Your Software.
Fixed scope. Fixed price. Weekly progress, not 6 months of silence.
Discovery & On-Site Visit
We come to your workplace. Sit with your team. Map workflows, identify bottlenecks, document how your business actually operates. The step most agencies skip.
Design & Prototype
Every screen, every workflow, every interaction designed in Figma and approved by you before we write a line of code. No surprises.
Build & Iterate
Agile sprints with weekly demos. Real, working software every week. Feedback incorporated immediately. Never waiting months to see if it's right.
Launch & Ongoing Support
We deploy to production, train your team, monitor everything, and provide flat-rate ongoing support. Bug fixes, updates, new features, for the long haul.
FAQ
Questions before every project.
MVPs start from $10k–25k and full platforms from $25k–100k+, with a fixed-price quote after discovery. No scope creep, no surprises. Book a free call and we'll give you a realistic estimate based on your specific needs.
Typical projects go live in 6–10 weeks. MVPs can be faster (4–6 weeks). Complex enterprise platforms may take 3–6 months. You'll get a realistic timeline during discovery and we commit to hitting it.
Absolutely. We integrate with Xero, MYOB, Deputy, Stripe, Square, Google Workspace, Microsoft 365, and dozens of other platforms. If it has an API, we can connect to it.
That's exactly what the free discovery call is for. We'll assess your situation honestly. If SaaS is the better choice, we'll tell you, and even help you set it up.
No, we come to you. Our on-site discovery means we visit your workplace, meet your team, and understand your operations on your turf. Sydney and wider NSW in person, remote engagement available Australia-wide.
Flat-rate monthly support plans covering bug fixes, security updates, performance monitoring, minor feature additions, and priority support. No hourly billing.